Shipping

Shipping within New Zealand is by tracked courier, and goods are usually sent within two working days of order being placed. I use overnight services where possible but South Island and rural deliveries may take longer. I cannot ship to PO boxes and Private Bags.

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International shipping is via Economy Tracked - I am unable to offer time estimates and it varies a lot by country and how fast things get on a plane!

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It is the buyer's responsibility to provide the correct shipping address. I can not redirect a parcel once it has been sent so if you notice an error please contact me immediately. I do not offer refunds if a wrong address results in an order being delayed or lost.

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Shipping is calculated at checkout and starts at NZ$7 to New Zealand, NZ$17 to Australia, and NZ$30 to other countries.

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A note on glass baubles

By its nature glass is fragile and there is a risk these will break in transit so they are not covered by couriers. For New Zealand customers only: if it breaks in transit I can send a replacement bauble, offer you a partial refund, or you can return the item for a full refund. Please send a photo of the damage within 7 days of receiving the item. Glass baubles will be sent internationally at buyers' risk.